RICKY A. EVANS
5518 EAST BONIWOOD TURN, CLINTON, MD 20735 ♦ 301-509-4514 ♦
REVANS301@VERIZON.NET
SALES MANAGER
Business Development / Retail Management
Objective
Obtain a position that will present new challenges and opportunities to utilize the Retail skills &
Management tactics I've acquired through my extensive work experience in the wireless industry.
Education
Prince George’s County College – Largo, MD
Gwynn Park High School – Brandywine, MD
Career Summary
Tru Green Lawn Care
FIELD SALES MANAGER
Responsible for the development and performance of all sales activities within an assigned Tru Green branch.
Staffs and leads a sales team to boost sales volume and maximize profit keeping in mind the Tru Green Commitment.
Develops strategies to expand the customer base in the local marketing area.
Verizon Wireless Corporation – 15 years of service
MANAGEMENT
Trained in multiple computer-based systems and Microsoft Office.
Responsible for direct order processing and inventory.
Conducted daily register audits and compliance reports for corporate office.
Lead the sales team by managing and training new hires at locations.
Primary customer interface at kiosk location, ability to multi task with minimal supervision.
Provided resolutions for customer complaints and escalations.
LEAD RETAIL SALES REPRESENTATIVE
RETAIL BUSINESS SALES CONSULTANT
Utilized high-impact communication skills to ensure customer satisfaction and repeat business.
Consistently achieved monthly quotas and goals by overcoming customer objections.
Assisted small business customers by providing account billing analysis.
CAREER HIGHLIGHTS
Earned the winners circle award for top sales representative 15 times.
Finish career with 100,000 plus activations in the Baltimore – Washington
No. 2 in the Nation for Top Nokia sales for 1999.
08/1998 – 09/2013
09/1993 – 06/1995
09/1989 - 06/1992
02/2014 - Present
REFERENCES AVAILABLE UPON REQUEST